Cancellation and Refund Policy

Last updated: August 10, 2026

This policy explains how cancellations and refunds work for paid subscriptions and one-time purchases on Intelligent.Page, operated by Singularity Location Solutions Pvt Ltd. Payments on the Service are processed by Razorpay (including UPI, cards, and net banking) and PayPal.

1. Cancelling a Subscription

• You can cancel your subscription at any time from your account's subscription page, or by writing to us at support@intelligent.page.
• Cancellation stops future renewals. Your plan remains active until the end of the billing period you have already paid for, and you keep access to paid features until then.
• No further charges are made after cancellation takes effect.

2. Refunds for Subscription Payments

• Subscription fees for a billing period that has already started are generally non-refundable, since access to the Service is provided immediately for that period.
• If you were charged in error — for example, a duplicate payment, a charge after you had already cancelled, or a payment where the subscription was not activated — contact us within 7 days of the charge and we will issue a full refund of the erroneous amount.
• If you believe you have another exceptional circumstance, write to us and we will review the request in good faith on a case-by-case basis.

3. Failed or Pending Payments

If a payment fails but the amount is debited from your account (which can occasionally happen with UPI or net banking), the amount is typically reversed automatically by your bank or the payment provider within 5–7 business days. If the reversal does not appear within that window, contact us with the transaction details and we will follow up with the payment provider.

4. How Refunds Are Processed

• Approved refunds are issued to the original payment method (the same card, UPI account, or PayPal account used for the purchase).
• Refunds are initiated by us within 3 business days of approval and typically reflect in your account within 5–10 business days, depending on your bank or payment provider.

5. One-Time Purchases

One-time purchases made on the Service (such as purchasing access to a specific page) are delivered immediately and are non-refundable once the purchased content or feature has been made available, except in cases of duplicate or erroneous charges as described above.

6. How to Request a Cancellation or Refund

Email us at support@intelligent.page with the email address associated with your account, the date and amount of the transaction, and the payment reference or order ID (available in your payment confirmation). We aim to respond to all refund requests within 3 business days.